Scenario Overview
A large public institution formally introduced a whistleblower reporting system two years ago.
The organization:
- published a whistleblowing policy,
- created an online reporting platform,
- and appointed a compliance officer.
However:
- most employees do not know how to report,
- staff training has never occurred,
- confidentiality procedures are unclear,
- and employees believe management discourages criticism.
No reports have been submitted since the system was introduced.
Management claims this proves the organization has no wrongdoing.
